NVBSC

Privacy Policy

Optymalizacja procesów sprzedażowych, Top Sales Consulting Firm

The Privacy Policy describes the rules for processing information about you, including personal data and cookies.


1. General information

  1. This policy applies to the website www.nvbsc.com operated by Wiktor Nowak, ul. Wileńska 9/1, 41-103 Siemianowice Śląskie, who is the data controller. You can contact the operator via email at info@nvbsc.com.

  2. The operator is the administrator of your personal data provided voluntarily on the website.

  3. The website uses personal data for the following purposes:

    1. Conducting online chat conversations
    2. Displaying user advertisements
    3. Handling inquiries via the form
    4. Fulfilling ordered services
    5. Presenting offers or information

    4. The website collects information about users and their behavior in the following ways:

    1. By voluntarily entering data into forms submitted to the Operator’s systems.
    2. By saving cookie files (“cookies”) on end devices.

2. Selected methods of data protection used by the Operator

  1. Places of logging in and entering personal data are protected in the transmission layer (SSL certificate). This means that personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the destination server.
  2. The website utilizes two-factor authentication, which provides an additional form of protection for logging into the Service.
  3. The Operator periodically changes its administrative passwords.
  4. To protect data, the Operator regularly creates backup copies.
  5. An essential element of data protection is the regular updating of all software used by the
  6. Operator to process personal data, which particularly means regular updates of programming components.

3. Hosting

  1. The service is hosted (technically maintained) on servers provided by another company.
  2. The hosting company maintains server logs to ensure technical reliability. The following data may be recorded:
  • Resources identified by URL (requested resource addresses – pages, files)
  • Time of request arrival
  • Time of response sent
  • Client station name – identification performed by the HTTP protocol
  • Information about errors that occurred during the execution of HTTP transactions
  • URL address of the previously visited page by the user (referer link) – in case the transition to the Service was made through a link
  • User’s browser information
  • IP address information
  • Diagnostic information related to the process of ordering services independently through registrars on the website
  • Information related to the handling of email addressed to the Operator and sent by the Operator.
 
 

4. Your rights and additional information about the use of data

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:  
    – Hosting company on the basis of entrustment  
    – Operators of online chat solution  
    – Authorized employees and collaborators who use data to achieve the objectives of the website  
    – Companies providing marketing services on behalf of the Administrator
  2. Your personal data processed by the Administrator will not be kept longer than necessary to perform activities related to them specified by separate regulations (e.g., accounting). Regarding marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:  
    – Access to your personal data  
    – Rectification  
    – Erasure  
    – Restriction of processing 
    – And data portability.
  4. You have the right to object to the processing referred to in point 3.2 regarding the processing of personal data for the purposes of legitimate interests pursued by the Administrator, including profiling. However, the right to object may not be exercised in the presence of important legitimate grounds for processing overriding your interests, rights, and freedoms, in particular the establishment, exercise, or defense of legal claims.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, about the actions of the Administrator.
  6. Providing personal data is voluntary but necessary for the operation of the Service.
  7. Actions involving automated decision-making, including profiling, may be taken with respect to you to provide services under the concluded contract and to conduct direct marketing by the Administrator.
  8. Personal data are not transferred to third countries within the meaning of personal data protection regulations. This means that we do not transfer them outside the European Union.
  9.  

5. Information in forms

  1. The service collects information provided voluntarily by the user, including personal data, if provided.
  2. The service may record information about connection parameters (time stamp, IP address).
  3. In some cases, the service may store information that facilitates linking data in the form with the user’s email address filling out the form. In this case, the user’s email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the specific form function, e.g., to carry out the process of handling a service request or commercial contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator logs

  1. User behavior information on the website may be logged. This data is used for administering the website.

7. Essential Marketing Techniques

  1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transmit any personal data to the service operator, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding user preference information collected by the Google advertising network, the user can view and edit cookie-derived information using the tool: https://www.google.com/ads/preferences/

     

  2. The Operator employs remarketing techniques, allowing for tailored advertising messages based on user behavior on the website. This may give the illusion that the user’s personal data is being tracked; however, in practice, no personal data is transmitted from the Operator to advertising operators. The technological condition for such actions is enabled cookie support.

     

  3. The Operator uses the Facebook pixel. This technology informs the Facebook service (Facebook Inc. based in the USA) that a particular registered user is using the Service. In this case, it is based on data for which the Operator is the administrator, and the Operator does not provide any additional personal data to the Facebook service. The service is based on the use of cookies on the user’s end device.

     

  4. The Operator employs a solution to analyze user behavior by creating heat maps and recording interactions on the website. This information is anonymized before being sent to the service operator, so they do not know which specific individual the data pertains to. In particular, passwords and other personal data are not recorded.

     

  5. The Operator utilizes an automated solution to operate the Service concerning users, such as sending an email to the user after visiting a specific subpage, provided the user has consented to receive commercial correspondence from the Operator.

    8. Cookie Information
  1. The service uses cookies.
  2. Cookies (so-called “cookies”) are computer data, in particular text files, which are stored on the end device of the Service User and are intended for using the Service’s websites. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
  3. The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service.
  4. Cookies are used for the following purposes:
    1. maintaining the user’s session on the Service (after logging in), thanks to which the user does not have to re-enter their login and password on each subpage of the Service;
    2. achieving the goals specified above in the “Important marketing techniques” section;
  5. Within the Service, two main types of cookies are used: “session cookies” and “persistent cookies.” “Session cookies” are temporary files that are stored on the user’s end device until they log out, leave the website, or close the software (web browser). “Persistent cookies” are stored on the user’s end device for the time specified in the cookie parameters or until they are deleted by the user.

     

  6. Web browsing software (web browser) usually allows cookies to be stored on the user’s end device by default. Service users can change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.

     

  7. Limitations on the use of cookies may affect some functionalities available on the Service’s websites.

  8. Cookies placed on the user’s end device by the Service may also be used by entities cooperating with the Service operator, in particular, companies such as Google (Google Inc. headquartered in the USA), Facebook (Facebook Inc. headquartered in the USA), Twitter (Twitter Inc. headquartered in the USA).

9. Managing cookies – how to give and withdraw consent in practice?

  1. If the user does not want to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
  2. To manage cookie settings, choose the internet browser you use from the list below and follow the instructions:
  3. Mobile devices:

 

About us

phone: +48 515 777 859

@: info@nvbsc.com

Address: ul. Wileńska 9/1

41-103 Siemianowice Śląskie

Poland

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